FAQ

GOOD TO KNOW

Got questions? We've got answers.

Here's everything you need to know about ordering from WEFALL.

How long does shipping take?

Orders typically arrive within approximately two weeks, depending on your location. Delivery times may vary.

Where is WEFALL based?

WEFALL is based in Canada.

What materials do you use?

Materials vary depending on the product. We value natural fabrics where they make sense, but some designs require synthetic materials for their intended performance.

You'll find the fabric composition in each product description.

How do I choose the right size?

Check the sizing information on each product page before ordering. Fits can vary between styles, so we recommend checking individual measurements when available.

How should I care for my clothing?

Always follow the care label attached to your garment. For printed clothing, washing inside out on a gentle cycle can help protect the design.

Do you offer returns or exchanges?

Life happens, and we’re here to help. If something’s wrong with your order, reach out. We’ll make it right.

For returns, exchanges, or help with sizing, get in touch and we’ll walk you through the next steps.

How can I contact WEFALL?

For questions about your order or anything else, email hello@wefall.ca.

What does WEFALL mean?

WEFALL is built around the belief that falling is part of progress. Our message is simple: what matters is finding the determination to get back up and try again.

Made for the fall.